Chinese Social Media Marketing, English-Turkish-Mandarin Translator

Chinese Social Media Marketing, English-Turkish-Mandarin Translator

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Profile TitleChinese Social Media Marketing, English-Turkish-Mandarin Translator
Profile Summary1.Suffcient understanding of the function and ussage of social media platforms in China and overseas.
2. Communication and conflict( personal or cultural) management
3. Sales
4. Teamwork( local and global setting) and work with start-up companies
5. Artistic acumen
Freelance ID068
NameRuiying Chen
Location, NationYinchuan, Ningxia
LanguagesEnglish-Advanced

Chinese-Native

Turkish-Basic

Available Working HoursFlexible
Years of Working3 Years
Work Experience2019/09-present Virtual Teacher( Part-time)- Kai Sheng Culture & Media Group , Beijing
Responsibility :
1. Give constructive and encouraging feedbacks to students on a timely manner
2. Customer service, build rapport and maximize conversion rate in the wechat group

Result :
1. Student Satisfaction( 200 students) rate : 4.85 out of 5
2. Conversion rate: 80%

2018/06-2019/02 Study Abroad Exam Department Project Manager – New Oriental Education & Technology Group, Yinchuan, China
Responsibility:
Start , supervise, and grow the department(start-up company) with appropriate strategies

Achievement:
– Accomplished net 80K sales in the first month though social media prospecting and joint venture advertising.
– Resolved a major pre-existing conflict by closing the headmaster and the staffs involved on objectivity reflection and mutual understanding, therefore prevented 2 key staff turnover.
– Directed a team of 5 faculties and achieved 94% student satisfaction by creating trust, eliciting group motivation and email managing daily /weekly progress

2017/05- 2018/03 Store responsible – Oysho (Inditex) Shanghai Limited, Yinchuan city, China
Responsibility:
– Staff training & management, set & achieve sales target, difficult customer handling

Achievement:
– Upgraded store daily conversion rate from 11% to 17% by introducing a customer need/pain- oriented sales line to the team of 5
– Achieved 100% accuracy in all transactions via pos machine, digital and card payments, from 4K-40k
– Resolved 3-4 disputes every week with customers face to face or on the phone.
– Maximized deals by referencing CRM data, set and supervise group sales target daily and contributed to annual revenue growth of 100K

2016/10- 2017/01 Office assistant , Red River Travel Agency, Goreme , Turkey

Responsibility:

– Build and maintain a reputable brand image among Chinese travelers on wechat and Taobao
– Interpretation, information and document translation.

Achievement:

– A more in-depth understanding of the similarities and differences between Turkish and Chinese.
– Knowledge of the rules and expectations in a Turkish working environment

Other Experience1. Experience of working/studying in 5 countries (China, UK, South Korea, Dubai, Turkey , Hongkong)
2. Completed the “Get the Guy” program by Matthew Hussey (European & American style )
3. Sensitive in change in concepts of being a woman and modern relationships in Chinese culture by following various influencers such as “天下女人“ .”know Yourself” for 2+ years
4. 3 months of working in Turkey in 2016.
5. A decent understanding of Turkish people and culture, as I’ve explored most cities in Sounth and Centural Turkey during my visits from 2015-2017.
SkillsTranslation,Chinese Social Media Marketing
Other SkillsCustomer service, Teamwork, Turkish, publick speaking, copywriting
Awards & Certifications2012 Univerisity of Bristol (UK) Student Rep Award

Academy of Freelance Makeup (London) Total- pro Creative Specialisit 2013

Certificate in Management and Marketing, Seoul National University International Summer Institute 2014

Certificate in Human Resource Management, Chinese University of Hong Kong International Summer Institute 2015

IELTS 7.5 (2018-2020)

Dan Lok High Ticket Closing Program Certificate 2019

New York Insititute of Art and Design Jewery Design Course Certificate 2019

Education2011/09-2012/06 International Foundation Program, English with Arts and Humanities, University of Bristol

2012-2015 Bachelor of Arts in Sociology & Education, University of York (UK)

2016/01-06 MBA Pathway Program, GPA 3.94(Including Management, Economics, Finance and Accounting),University of Dubai

Daily Rate$60-$90/day
Skilled IndustryAdvertising,Jewelry, Beauty, Internet Technology, Travel

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